Privacy Policy

Website: prismmethodconfidence.com  |  Last updated: 13 March 2026

This Privacy Policy explains how The PRISM Method collects, uses, and protects your personal information when you visit our website or purchase our programme. Please read it carefully before submitting your details.

1. Who We Are

The PRISM Method operates the website prismmethodconfidence.com. When this policy refers to "we", "us", or "our", it refers to The PRISM Method. For any privacy-related queries, you can contact us at [email protected].

2. Information We Collect

We collect the following types of personal information:

  • Name and email address — provided by you when you purchase or opt in to our programme
  • Payment information — processed securely through our third-party payment processor (Stripe). We do not store your card details
  • IP address and browser data — collected automatically when you visit our website
  • Communication history — any emails or messages you send to our support team

3. How We Use Your Information

We use your personal data to:

  • Deliver the programme and any materials you have purchased
  • Send you your login and access details
  • Respond to your support queries
  • Send you follow-up emails related to your purchase, including programme guidance and relevant offers
  • Comply with our legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the UK or European Economic Area, we rely on the following legal bases to process your data:

  • Contract performance — processing necessary to deliver the programme you purchased
  • Legitimate interests — sending follow-up emails related to your purchase
  • Consent — where we have asked for your explicit agreement

5. Email Communications

By purchasing from us, you agree to receive transactional emails related to your order and access, as well as follow-up programme guidance. You can unsubscribe from marketing emails at any time using the unsubscribe link in any email. Transactional emails (e.g. receipts, login details) cannot be opted out of as they are necessary to fulfil your order.

6. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our business, including:

  • Stripe — payment processing
  • GoHighLevel — CRM and email platform
  • Our hosting and delivery infrastructure

All third parties are required to handle your data in accordance with applicable data protection laws.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes set out in this policy, and for up to 7 years for legal and accounting purposes. If you request deletion of your account, we will remove your data unless we are legally required to retain it.

8. Your Rights

Under UK and EU data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict our processing of your data
  • Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Cookies

Our website uses cookies to improve your experience and analyse site traffic. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time, though this may affect how the website functions.

10. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website or programme following any update constitutes acceptance of the revised policy.

12. Contact

For any questions about this Privacy Policy, please contact us at [email protected].